A Hotel Manager's Handbook: 189 Techniques For Achieving Exceptional Guest Satisfaction
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| Google books | books.google.com |
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| Originally published | December 3, 2015 |
| Authors | Vincent P. Magnini |
| Carol J. Simon | |
| Date of Reg. | |
| Date of Upd. | |
| ID | 2208369 |
About A Hotel Manager's Handbook: 189 Techniques For Achieving Exceptional Guest Satisfaction
This book presents techniques that reflect the vast and varied experience of the authors. They have produced an array of highly effective guest satisfaction techniques from which even the most veteran hoteliers can learn and benefit. . . .