Bank First photograph

Bank First

Use attributes for filter !
CeoWilliam Wolke
Total assets2. 5 billion AUD (2018)
Founded1972
HeadquartersHawthorn East
Australia
Date of Reg.
Date of Upd.
ID2395047
Send edit request

About Bank First


Bank First, formerly known as Victoria Teachers Mutual Bank, is one of Australia's financial institutions, with more than 100,000 customers, over $2 billion in assets and the only financial institution in Victoria focusing on the Education Community.

No interest rate cuts for foreseeable future, says Bank of England

No interest rate cuts for foreseeable future, says Bank of England
Nov 27,2023 9:31 am

... " The Bank First started to raise rates in December 2021 in an attempt to control inflation - but it is a balancing act...

Interest rates predicted to be held again

Interest rates predicted to be held again
Nov 1,2023 9:11 pm

... But Andrew Bailey, the Bank of England s governor, said when the Bank First held interest rates in September that there were In the run-up to Thursday s decision, data on the economy has fuelled analysts to predict rates to go unchanged for a second time...

NatWest confirms cash deposit glitch as customers say cash missing

NatWest confirms cash deposit glitch as customers say cash missing
Sep 21,2023 10:21 pm

... The Bank First said on X on Thursday morning that there was an " ongoing incident with our cash deposit machines" and that its team was " working to resolve this as a matter of urgency"...

First Republic: JP Morgan to take over major US bank

First Republic: JP Morgan to take over major US bank
May 1,2023 4:11 am

...JP Morgan is set to take over the troubled US Bank First Republic, according to regulators...

Investor fears mount as market sell-off intensifies

Investor fears mount as market sell-off intensifies
Oct 12,2022 1:11 pm

... The Bank First stepped in last month after promises of huge, unfunded tax cuts in the chancellor s " mini-budget" sparked a dramatic reaction on financial markets...

Ryanair rated 'greedy and arrogant' by customers

Ryanair rated 'greedy and arrogant' by customers
Feb 16,2020 5:34 am

... Marks and Spencer, which came second in the survey, was described as having well-mannered staff Meanwhile, telephone and online Bank First Direct came top, followed by kitchenware retailer Lakeland, supermarket chains Marks & Spencer and Waitrose, and book retailer Waterstones...

Ryanair rated 'greedy and arrogant' by customers

Feb 16,2020 5:34 am

Thousand of Ryanair flights were cancelled or delayed due to strikes Last Summer

Ryanair has come bottom in an annual Which? survey rating the customer services of 100 popular UK brands.

The budget airline achieved a customer satisfaction score of only 45% for 2019. It is The Sixth year in a row that Ryanair has come last.

Given a choice of 50 terms to describe the airline, many respondents picked "greedy", "sneaky" and "arrogant".

It Comes as Ryanair pilots in the UK strike for a second day over pay and conditions.

The BBC has contacted the airline for comment.

The Which? survey asked around 4,000 members of The Public to rate the customer services at up to three of 100 well-known brands.

This included how the companies made them feel, how helpful and knowledgeable their staff were, and how well they handled complaints.

After Ryanair the worst performers included Scottish Power , BT, TalkTalk and Virgin Media .

Words used to describe Scottish Power included "arrogant", while respondents said that BT's staff were "aloof" and that Virgin Media was "greedy".

Other airlines did badly too, with British Airways coming 83rd on The List and EasyJet ranked 79th.

Marks and Spencer, which came second in the survey, was described as having "well-mannered" staff

Meanwhile, telephone and online bank First Direct came top, followed by kitchenware retailer Lakeland, supermarket chains Marks & Spencer and Waitrose, and book retailer Waterstones.

"It's those firms that have gone out of their way to prioritise Customer Service as a key part of their business that have topped the survey," said Harry Rose, editor of Which? magazine.

He told the BBC that retailers had done particularly well, while service providers such as energy and telecoms companies had struggled.

"There's a bit of complacency in some of these companies," Mr Rose said. "Customers should hold them to higher standards, they shouldn't put up with it. "

Continuing woes

Ryanair's poor Customer Service rating comes as its UK pilots stage a 48-hour walkout This Week over pay and conditions.

Passengers had been braced for disruption, but the carrier said 97% of flights took off as normal on Thursday, the First Strike action day.

Another 48-hour walkout is planned by The British Airline Pilots Association union in early September to coincide with the end of the summer holidays.

Strikes at Ryanair caused thousands of flights to be cancelled or delayed Last Summer , angering passengers.

The airline has so far not compensated customers, saying The Strikes amounted to "extraordinary circumstances".

But in December the, saying this breached Eu Law .

Mr Rose said: "Ryanair has never done well in these surveys, but they've been struggling particularly in The Last 18 months with the staff strikes and flight cancellations, so the ill-feeling has only intensified. "



talktalk group, retailing, customer service, virgin media, bt group, air travel, ryanair pilots' strike, iag, scottish power, ryanair, british airways

Source of news: bbc.com

Related Persons

Next Profile ❯