Be Our Guest: Perfecting The Art Of Customer . . .
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Google books | books.google.com |
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Originally published | May 2001 |
Authors | Theodore B. Kinni |
Date of Reg. | |
Date of Upd. | |
ID | 2018828 |
About Be Our Guest: Perfecting The Art Of Customer . . .
Even before Tom Peters and Bob Waterman profiled Walt Disney World Resort in their groundbreaking book In Search of Excellence, the most popular report destination in the world enjoyed a reputation as a company that sets the bench mark for best business practices. . . .