About Call Centre
A call centre or call center is a centralised office used for receiving or transmitting a large volume of enquiries by telephone. An inbound call center is operated by a company to administer incoming product or service support or information enquiries from consumers.
Italy mafia trial: 200 sentenced to 2,200 years for mob links
... The trial was held in a Call Centre on the outskirts of the town of Lamezia Terme, converted into a high-security courtroom equipped with cages to hold the defendants and large enough to hold some 600 lawyers and 900 witnesses...
How were the 39 people killed in the Essex lorry case identified?
... Mrs Nowell said: " We realised, because of the time difference between the UK and Vietnam, that our Call Centre had to be going a lot longer each day...
Inside the deadly instant loan app scam that blackmails with nudes
... When customers don t repay on time - and sometimes even when they do - they share this information with a Call Centre where young agents of the gig economy, armed with laptops and phones are trained to harass and humiliate people into repayment...
Dart Charge: Issues continue for Dartford Crossing users
... A post on Dart Charge s Twitter page on Monday said its website was " currently at capacity" and therefore people were struggling to access it, as well as Call Centre advisors...
Drivers struggling to pay Dartford Crossing charge
... " " To help ease pressure we have placed people in a queue, which will mean a short delay in accessing the website and our Call Centre advisors, " they added...
Mexican police find 45 bags of human remains
... Officials were searching for seven young Call Centre workers, who had been reported missing last week, when they found the bodies...
Eid al-Fitr: How Muslims celebrate the end of Ramadan
... Foysal Miah, a 21-year-old Call Centre worker tells Newsbeat: " I don t really spend much time with family but in Ramadan I gather with family for Iftar and have food together...
Police call handlers used fake system for eight years
... The review pertained to an allocation practice in a particular Call Centre...