Chief Customer Officer: Getting Past Lip Service to Passionate Action photograph

Chief Customer Officer: Getting Past Lip Service To Passionate Action

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Originally published 2006
Authors Jeanne Bliss
Date of Reg.
Date of Upd.
ID2309745
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About Chief Customer Officer: Getting Past Lip Service To Passionate Action


Drawing on her first-hand experience at top companies as diverse as Lands' End and Microsoft, Jeanne Bliss explains why even great corporations can drift to delivering mediocrity to customers, and she offers a proven solution to break the cycle. . . .

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