Deirdre Hutton
Use attributes for filter ! | |
Gender | Female |
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Age | 75 |
Date of birth | March 15,1949 |
Zodiac sign | Pisces |
Date of Reg. | |
Date of Upd. | |
ID | 1427519 |
Deirdre Hutton Life story
Dame Deirdre Mary Hutton DBE, is a British public servant, termed by the British media as "Queen of the Quangos" and "The great quango hopper". She is currently the Chair of the UK's Civil Aviation Authority.
Fraudsters 'target Thomas Cook refund site'
... Dame Deirdre Hutton, the Chairman of the organisation, said: this morning we have taken urgent action in response to what we believe is an attempted fraudulent activity in relation to the refunds for the Thomas Cook customers...
Thomas Cook refund website looks with 60,000 claims on day one
... CAA chair Dame Deirdre Hutton said she was deeply relieved that the Operation Matterhorn , the two-week operation was to return to 150,000 people to the UK after the package holiday company collapsed in the last month...
Thomas Cook holidaymakers and crew 'can leave' Cuba, says CAA
... But Dame Deirdre Hutton, the chair of the Civil Aviation Authority (CAA), told the BBC s Today programme: That has been sorted out by the ambassador overnight, and the Cuban flight is in the air on its way back, which is very good news...
Thomas Cook holidaymakers and crew 'trapped' in Cuba
... Dame Deirdre Hutton, CAA chairwoman, described Monday as a pretty good day for a first day ...
'Everyone has been kicked out of their rooms'
... Dame Deirdre Hutton, CAA chairwoman, described Monday as a pretty good day for a first day ...
Thomas Cook customers in shock about the prices of flight tickets
... How is the repatriation expenses? Meanwhile, Dame Deirdre Hutton, the Chairman of the Civil Aviation Authority (CAA) described the Phase of the return of the holidaymakers on Monday as a pretty good day for a first day ...
Thomas Cook holidaymakers and crew 'trapped' in Cuba
Sue Petrow was due to fly home on Wednesday
Several Thomas Cook holidaymakers and crew in Cuba have said they are being prevented from leaving their hotels until they pay extra for their stay.
One holidaymaker, Sue Petrow, said she was due to fly home on Wednesday, but her hotel told her she may be held at The Airport unless she pays her bill.
Cabin Crew from Thomas Cook said they were effectively being "Held Hostage ".
The British Ambassador to Cuba said hotels had now been instructed to allow customers to depart without paying.
Dr Antony Stokes: "Very grateful for patience of all affected in distressing circumstances. "
Holidaymakers like Sue may have paid for their rooms and meals months in advance, but hotels would normally only receive The Money from Thomas Cook several weeks after their stay.
Reports suggested there was a widespread problem in Cuba over whether the industry insurance fund Atol, which covers payments in The Event of a firm failing, was recognised in the country.
The fund covers bills for rooms and food that have been run up since Thomas Cook 's collapse on Monday Morning .
However, bills run up at hotels before Thomas Cook 's collapse will not be covered. Affected hoteliers will have to apply to the liquidators for their money.
Sue Petrow said her hotel had said Atol was not recognised in Cuba, but she and other holidaymakers had refused to pay.
"I'd already had to pay a large medical bill while here for my husband. My husband is diabetic. He has had three heart attacks. He only has medication until Saturday. We will carry him on to a plane if we have to. "
How are customers protected?If you are on a package holiday,
What are your rights?
Meanwhile, in another Cuban hotel, Thomas Cook Cabin Crew said they were effectively being "Held Hostage " by their hotel.
"There are security guards at The Hotel The Crew are at to prevent them from leaving. They haven't even been guaranteed rooms for tonight, so it could be a case of sleeping on the reception floor," a colleague of the staff affected told the BBC.
She urged action to get the staff home, saying "they've already been through More Than enough".
Another holidaymaker, Shaun Woods, said his flight was due to depart on Wednesday, but The Hotel said it would not let them get on the bus to The Airport until they paid.
"They say they have wages to pay and we have been using their rooms and eating their food. It's getting very worrying now. "
Mr Woods said around 30 Thomas Cook customers at his hotel had been affected.
A UK government spokesperson said it and the Civil Aviation Authority "were working around The Clock to support all those affected".
"The government have deployed teams on the ground to support those affected, and are in contact with local authorities and hotels," they added.
RepatriationOn Monday, the CAA started repatriating British holidaymakers who were Abroad at the time that Thomas Cook collapsed.
Dame Deirdre Hutton , CAA chairwoman, described Monday as "a pretty Good Day for a first day".
She told BBC 5 Live's Wake Up to Money: "We ran 64 flights, we brought back just under 15,000 people. That was over 90% of those we intended to bring back. "
There will be More Than 1,000 flights between now and Sunday 6 October to repatriate The Remaining 135,300 holidaymakers, with 74 of those, returning around 17,000 people, scheduled for Tuesday .
to keep Thomas Cook customers updated with the latest advice and news.
It is running a Call Centre to respond to holidaymakers 24 hours A Day , Seven Days a week.
The Call Centre can be reached on 0300-303-2800 inside the UK and +44 1753-330330 from Abroad .
travel & leisure industry, cuba, thomas cook collapse, thomas cook group
Source of news: bbc.com