Difficult Conversations (HBR 20-Minute Manager Series)
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| Google books | books.google.com |
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| Originally published | January 26, 2016 |
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| ID | 2188489 |
About Difficult Conversations (HBR 20-Minute Manager Series)
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. . . .
