Effective Telephoning
| Use attributes for filter ! | |
| Google books | books.google.com |
|---|---|
| Originally published | 1996 |
| Authors | Jeremy Comfort |
| Genres | Reference Work |
| Date of Reg. | |
| Date of Upd. | |
| ID | 2608171 |
About Effective Telephoning
Effective Telephoning builds learners' confidence in making and receiving calls in English. The ten free-standing units focus on a range of skills such as preparing and structuring a call, dealing with messages and answerphones, and responding to situations in the most appropriate way. . . .