Fast Food, Fast Talk
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Google books | books.google.com |
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Originally published | 1993 |
Authors | Robin Leidner |
Date of Reg. | |
Date of Upd. | |
ID | 3088913 |
About Fast Food, Fast Talk
Attending Hamburger University, Robin Leidner observes how McDonald's trains the managers of its fast-food restaurants to standardize every aspect of service and product. . . .