Flip The Funnel: How To Use Existing Customers To Gain New Ones
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| Google books | books.google.com |
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| Originally published | January 12, 2010 |
| Authors | Joseph Jaffe |
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| ID | 2431558 |
About Flip The Funnel: How To Use Existing Customers To Gain New Ones
Why customer retention is the new acquisition If there's anything the recession of 2009 taught us, it was the importance of investing in our customers, but when was this any different? . . .