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Kaj Storbacka

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Gender Male
AffiliationsHanken School Of Economics
InterestsMarket Shaping
Market Innovation
Business Models
Co-Creation
Engagement
BooksSMASH: Using Market Shaping to Design New Strategies for Innovation, Value Creation, and Growth
Solution Business: Building a Platform for Organic Growth
Customer Relationship Management: Creating Competitive Advantage Through Win-win Relationship Strategies
Services Marketing in a Changing Environment, Chapter 20: Segmenting Hotel Business Customers: A Benefit Clustering Approach
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