Leo Goodwin

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The fleet of 44 trains will run between Liverpool, Manchester, Newcastle and Edinburgh

Transpennine Express to give is to increase season-ticket holders a discount, which breaks down the annual wage, according to the disturbance in the rail traffic.

The Firm 's Managing Director , Leo Goodwin , The Company said the performance was "to scratch, not up".

The Department for Transport, the train company, said development in the past few weeks was "totally unacceptable".

cancellations on routes in the North-East of England still has until the end of January, The Company said.

The Company has tried to make the introduction of new trains and implement personnel-delayed training, but the blame to these questions in the maintenance and infrastructure.

A series of moves, the cut between Leeds and Edinburgh with a stopover in Chester-le-Street, Durham, Darlington, Morpeth and Newcastle.

the TRANS-Pennine Express said on Monday that customers who held a season ticket, the between 1. October and 31. December 2019, "come for a 3% discount, More Than 2. 8% average increase in the regulated tariffs".

Mr. Goodwin said: "We know that our performance was not up to scratch, to excuse the end of last year, and we really are. We have seen A Number of questions after the introduction of the new trains, which travel in the disorder of A Number of our customers With Us .

"I would like to thank our customers for the continuation of the journey With Us , and it is only right that we compensate them for the recent disturbances. "

The Nova fleet promises more, baggage storage, extra electrical outlets and free wi-fi

A spokesman for The Department for Transport said: "TRANS-Pennine Express' performance in the last few weeks was totally unacceptable.

"We understand how deeply frustrating this is for passengers, you should not have to deal with persistent poor performance, and we will not tolerate the continued significant cuts to services. "

Transport Secretary-General, Grant shapp's has " demanded immediate explanations of the operators, Network Rail and rail vehicle manufacturers, and the convening of an emergency meeting is to determine how the improvement of services for passengers," the spokesperson added.

If a rail drops down firmly on his contractual obligations, the Ministry of transport can take action over a range of demanding corrective actions, to the taking of The Franchise .

"We have been clear with The Operator , you must immediately take steps to your poor performance issues, and if necessary, we will take action, said under the terms of The Franchise contract," of the speaker.

"the trains must run On Time " was a mantra of the Transport Secretary-General, since his arrival in the summer.

The Opposite is true, in parts of the British Railways, so far this winter.

It is messy in the West Midlands Railway and the London North Western Railway, both of which run through West Midlands Trains.

the passengers, the network had to say a hot time in the fall and things have improved only slightly since then.

the season - ticket holder there isn't already a discount, so that your rates increase this year.

Andy Street , West Midlands mayor, has the group an ultimatum to his house in order by the end of this month.

South Western Railway is also able to deliver Under Pressure , punctual service.

And Then there is the case of the North. The future of The Company hangs in The Balance .

this is A topic, is the tendency of the train to try and deliver the overly-ambitious time plans that you can adhere to in the end.

the railway companies, to try and live up to the commitments they made to the government under their franchise agreements.

But The Franchise system of today is well well as much rigid and that is why the government rail review will soon be deep reform of structures, which is the basis for our Railways to announce today.

A Number of railway undertakings have to be offered either refunds or pledged, in order to improve performance, recently.

South Western Railway, the TRANS-Pennine Express owned by Transport Giant First group, promised on Monday, the increase in The Number of trains On Time .

Mark Hopwood, Managing Director of the South Western Railway, said: "I know it's been a very hard couple of years for every user of South Western Railway.

"I also know that the recent strike had a significant impact on our passengers and staff, and I Am determined to find a solution. "

In December, West Midlands Trains said that passengers, according to a "drop in performance".

train operators, Under Pressure from Mr shapp's about your performance, since he took over The Role In July .

south western railway, companies, northern, department for transport, transpennine express, rail travel, leeds, newcastle upon tyne

Source of news: bbc.com