Monday Morning Customer Service
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Google books | books.google.com |
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Originally published | February 2004 |
Authors | David Cottrell |
David Reed | |
Date of Reg. | |
Date of Upd. | |
ID | 2408205 |
About Monday Morning Customer Service
Monday Morning Customer Service is a powerful story about how to develop and keep loyal customers. It is written from the perspective of a person recently promoted to director of customer service and his interaction with a successful mentor.