Premier Inn photograph

Premier Inn

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HeadquartersDunstable
United Kingdom
Founded1987
Founders Whitbread
Parent organizations Whitbread
SubsidiariesComfort Inn Kensington
Quality Hotel, Westminster
The Bay Hotel
Golden Tulip (UK) Limited
The Purple Hotel
Areas served United Kingdom
United Arab Emirates
Republic of Ireland
India
Germany
Key peopl Dominic Paul
UK
Parents Whitbread plc
Date of Reg.
Date of Upd.
ID596976
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About Premier Inn


Premier Inn is a British limited service hotel chain and the UK's largest hotel brand, with more than 72,000 rooms and 800 hotels. It operates hotels in a variety of locations including city centres, suburbs and airports competing with the likes of Travelodge and Ibis hotels.

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... A nearby Premier Inn hotel was among the buildings evacuated and fire engines were spotted going in and out of the cordon...

Premier Inn 'bedbug bites' case leads to compensation

Premier Inn 'bedbug bites' case leads to compensation
Oct 22,2023 7:01 am

...By Alex Pope & Jonathan Vernon-SmithBBC News, BedfordshireA woman who claims she was covered with bedbug bites after staying in a Premier Inn hotel has received a refund and compensation from the company...

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... " Her current abode, a Premier Inn, is " good" but she has been moved to three other hotels, one of which was " filthy"...

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Mar 7,2023 4:10 pm

... " I just want to see some of the faces of people coming out of first class and into a Premier Inn shoe box, " he told Mr Hancock...

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Dec 26,2022 9:01 am

... " It also said bottled water was being delivered to " priority customers" and has set up a bottled drinking water station at the Premier Inn hotel on Portal Rd in Monmouth...

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Dec 25,2022 10:41 am

... It added a bottled water station at Premier Inn on Portal Road in Monmouth had been replenished...

Covid: Business alarmed at prospect of further restrictions

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Dec 19,2021 5:13 pm

... Other bodies on the conference calls included the CBI, Federation of Small Business, and executives from Greene King, Nandos and Whitbread, which owns Premier Inn...

Premier Inn owner Whitbread warns of staff shortages as demand recovers

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Oct 26,2021 11:19 am

...Premier Inn owner Whitbread has said it will pay millions in wage rises and bonuses to try to combat what it calls persistent staff shortages...

Premier Inn 'bedbug bites' case leads to compensation

May 4,2020 12:07 pm

By Alex Pope & Jonathan Vernon-SmithBBC News, Bedfordshire

A woman who claims she was covered with bedbug bites after staying in a Premier Inn hotel has received a refund and compensation from The Company .

Vicky Hills, of Dunstable, Bedfordshire, said she noticed the bite marks on her legs After Her stay in Hastings, East Sussex , in August.

She Said there had been a delay in compensation for new bedding, bug traps and medication she purchased.

Premier Inn apologised and said it was glad to have resolved the issue.

Ms Hills contacted the on Bbc Three Counties Radio, which helps with consumer issues, to raise awareness and to seek a refund.

She Said on The Drive home after staying at The Hotel from 10 to 11 August she started getting bite marks on her legs, and first thought they were from mosquitoes.

" They were incredibly itchy, incredibly painful. I had two lines up The Front of my leg And Then I started getting them on my shoulder and arms, " She Said .

She then went to a pharmacist who told her the bites could be from bedbugs.

A GP confirmed this and prescribed antibiotics.

Ms Hills disposed of her home bedding and bought bug traps.

The £78 cost of her room was refunded within 10 days but compensation for the items she purchased took nearly two months to be repaid.

After appearing on The Bbc show, she received £312, including a goodwill gesture.

A spokeswoman for The Company apologised to Ms Hills, saying: " We have rigorous processes in place to both react to and prevent issues on the rare occasion they do arise.

" As soon as our team were aware of this complaint, The Room was put on lockdown and independent experts immediately called in to resolve the issue using a specialist treatment, with no further cases reported. "

Ms Hills said she had been left with some scarring from the bites, but hoped this would soon fade and be forgotten.

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Source of news: bbc.com

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