Profitable Customer Engagement: Concept, Metrics And Strategies
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Originally published | 2013 |
Authors | 2023-09-30 17:49:44 |
Reviews | www.flipkart.com |
Published | 2013 |
Media actions | www.worldcat.org |
Get book actions | www.worldcat.org |
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ID | 2056171 |
About Profitable Customer Engagement: Concept, Metrics And Strategies
The concept of customer engagement has evolved as a powerful tool for building a profitable approach to customer management. Profitable Customer Engagement is an authoritative book that communicates the fundamentals of profitable customer engagement by proposing a customer engagement value (CEV) framework. ...