Service Design: From Insight To Inspiration
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| Google books | books.google.com |
|---|---|
| Originally published | 2013 |
| Authors | Lavrans Løvlie |
| Ben Reason | |
| Date of Reg. | |
| Date of Upd. | |
| ID | 1880158 |
About Service Design: From Insight To Inspiration
Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.