Service Quality
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| Google books | books.google.com |
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| Originally published | 2004 |
| Authors | Benjamin Schneider |
| Date of Reg. | |
| Date of Upd. | |
| ID | 2938487 |
About Service Quality
`An excellent book aimed at researchers interested in the field of service quality, and as such deals with conceptual and empirical researches based on different service quality perspectives (marketing, . . .