Stansted Airport
| Use attributes for filter ! | |
| Address | Bassingbourn Rd, Stansted CM24 1QW, United Kingdom |
|---|---|
| Date of Reg. | |
| Date of Upd. | |
| ID | 1323371 |
About Stansted Airport
Where is the Stansted Airport
Stansted Airport drive-in cinema 'will not distract pilots'
... London Stansted Airport is to host film screenings for charity in its JetParks car park for a week in December...
First flight bringing Afghan refugees from Pakistan lands in UK
...By Christy Cooney and Caroline DaviesBBC NewsThe first plane bringing Afghan refugees from Pakistan to the UK has landed at Stansted Airport...
Murder suspect hid for 39 years using dead man's identity, court told
... Following his arrest at Stansted Airport last year Bryan, now 62, admitted having a false identity document but denied the murder of Mr Szalajko...
Kenya Airways plane diverted from Heathrow to Stansted
...Police are attending an incident at Stansted Airport after a Kenya Airways plane from Nairobi to Heathrow was diverted...
Couple 'horrified' at £110 Ryanair ticket print fee
... The Jaffes, from Ealing, were flying from Stansted Airport to Bergerac, France, on Friday...
President Biden visits the UK, in pictures
... On Sunday evening, President Biden arrived on Air Force One at Stansted Airport in Essex and was greeted by Jennifer Tolhurst, Lord-Lieutenant of Essex; Jane Hartley, US Ambassador to the UK; and Karen Pierce, British Ambassador to the US...
Chris Mason: Biden to meet Sunak and King during UK visit
... Air Force One arrived at Stansted Airport in Essex on Sunday night...
Bipolar Disorder: 'I hit the fire alarm and evacuated an airport'
...By Beth RoseBBC Access AllFashion model Rosie Viva was diagnosed with bipolar disorder aged 22, after she caused Stansted Airport to evacuate all its waiting passengers...
Couple 'horrified' at £110 Ryanair ticket print fee
By Noor Nanji & Faarea MasudBusiness reporters, BBC News
An elderly couple have said they were " horrified" after being charged £110 by Ryanair for printing their tickets at The Airport .
Ruth, 79, and Peter Jaffe , 80, had to pay the fee after they mistakenly downloaded their return tickets instead of their outgoing tickets.
The Move has sparked a flurry of complaints about the airline's fees on Social Media .
Ryanair maintained the fees were In Line with its policy.
The Jaffes, from Ealing, were flying from Stansted Airport to Bergerac, France, on Friday.
Mrs Jaffe said she found Ryanair's website " very confusing" but despite this, she thought she had successfully managed to print their tickets The Day before The Flight .
It was only when she got to The Airport that she realised she had accidentally printed the wrong tickets.
" I was then told that I had to go to the Ryanair desk to get a boarding card, and there they charged me £55 per person, " she told The Bbc 's Radio 4 Today Programme.
" [I was] horrified. "
She added it wasn't easy for her husband to walk from One Bit of The Airport to The Other . " I was quite flustered and upset. "
Mr Jaffe said that they had no choice but to pay, as they had people expecting them in France.
On Sunday, their daughter posted on X, the Social Network formerly known as Twitter, saying her mother had made " an honest mistake".
" £110 for 2 pieces of paper which took 1 minute. Shame on you, " she.
She added that her parents had also had to pay an extra fee to sit next to each other, as her father has a disability.
Her post, which has been viewed More Than 13 million times, has gone viral, with many Social Media users complaining of The High cost of printing boarding passes at The Airport , and other " surprise" fees.
" I can feel The Rage , " said one X user.
Another urged Ryanair " to do The Right thing" with a third saying: " There should be laws that protect the elderly. "
One user also pointed out that it would have been cheaper to go to the nearest stationery shop, purchase a printer and print the tickets themselves.
Asked about the huge reaction on Social Media , Mrs Jaffe said: " People hate Ryanair, I think. "
She went on: " If you're elderly and haven't been brought up using computers from Day One , it can be very difficult. "
Mr Jaffe added: " It's also the money-making aspect, like the fact we had to pay extra to sit together. "
Ryanair said in a statement: " All passengers travelling with Ryanair agree to check-in online before arriving at their departure airport and all passengers are sent an email/SMS, reminding them to do so 24hrs before departure.
" We regret that these passengers ignored their email reminder and failed to check-in online. "
Related TopicsSource of news: bbc.com