The Courier photograph

The Courier

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Editors Catriona MacInnes
Circulation45,064 (January - June 2015, 99. 5% paid)
FormatTabloid (since 2012, previously broadsheet)
Founded1801
Owners DC Thomson
Date of Reg.
Date of Upd.
ID960833
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About The Courier


The Courier & Advertiser, more commonly known as simply The Courier, is a newspaper published by DC Thomson in Dundee, Scotland. As of 2013, it is printed in six regional editions: Dundee, Angus & The Mearns, Fife, West Fife, Perthshire, and Stirlingshire.

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... " Legally The Courier account-holder is responsible for ensuring their substitute meets the necessary standards to deliver on our network...

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Warning after Amazon customer sent dog food instead of iPhone

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Jan 17,2023 7:01 am

... But Amazon told him because he had accepted the parcel and given The Courier a passcode, and the fact the dog food weighed the same as an iPhone, then he must have received the iPhone...

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... In December, Labour MP Carolyn Harris accused The Courier of causing " misery" to people in the run-up to Christmas...

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... A GMP spokesperson added: " If you were expecting a parcel which has not been delivered, please contact The Courier service directly about this...

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... Since then it has trialled drone delivery partnerships with the US retailer Walmart and The Courier firms FedEx and UPS...

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... The Institute for Medical research tells us that we will send someone to collect Delhi, the kits, because The Courier company, they usually used to work, but there was no way we could do it, because of the lockdown, she said...

Warning after Amazon customer sent dog food instead of iPhone

Feb 16,2020 9:38 am

Consumers are being warned to film themselves opening Amazon deliveries after a Salisbury man's £1,300 iPhone was switched for a packet of Dog Food .

Ian Burton bought The Phone on 4 December to replace his daughter's device but received a packet of Naturo.

The online retail giant initially refused to refund the sum because Mr Burton had signed for The Delivery .

It has since returned The Money after being approached by The Bbc 's.

Mr Burton, 69, told You and Yours he initially thought there had been a simple mistake.

But Amazon told him because he had accepted the parcel and given The Courier a passcode, and the fact the Dog Food weighed the same as an iPhone, then he must have received the iPhone.

'Obviously wrong'

Mr Burton said something within Amazon's security systems was " obviously wrong" if a high value piece of technology could be replaced with Dog Food .

He Said that he had reported it to The Police , but was told Amazon would need to investigate if the switch had occurred at one of its fulfilment centres And Then refer it to the relevant force.

Within minutes of being contacted by You and Yours, Mr Burton received a call from a representative of Amazon who apologised for The Situation .

They promised they would be conducting a " comprehensive review to identify any areas of improvement" with the findings sent " to the appropriate leadership team".

The Money was refunded to Mr Burton's account The Following day.

An Amazon spokesperson told The Bbc : " We've contacted Mr Burton directly, apologised and processed a full refund. "

'Experiencing problems'

Tech journalists and consumer champion David Mcclelland said he had heard other reports of people receiving packets of Dog Food instead of a high-value laptop, and in one case.

" I'm not saying there is a pattern here but currently it seems as though, whether it's Dog Food or Corn Flakes , Some People are experiencing problems in this way. "

Mr McClelland recommends that when consumers order high value items from Amazon, they film the packaging for any signs of tampering, and film themselves opening it.

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Source of news: bbc.com

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